Resolved -
With the fix deployed and invoice images up to date, this incident is now resolved.
Aug 20, 13:07 PDT
Monitoring -
A fix has been implemented and we are currently monitoring the results as we continue to see recovery. As we monitor the results, we are working on in recuing the invoice images that have failed to import for all customers.
Aug 20, 08:28 PDT
Identified -
We have identified the root cause preventing invoice images from appearing, and we working on deploying a fix.
Aug 20, 07:58 PDT
Investigating -
We are currently investigating an issue being reported of invoices being emailed to Docs to Process are not showing up.
Aug 20, 07:34 PDT