All Systems Operational
Website Operational
90 days ago
99.8 % uptime
Today
Customer Databases Operational
90 days ago
99.79 % uptime
Today
R365 Payroll Operational
90 days ago
99.82 % uptime
Today
Connected Integrations Operational
FTP File Watcher (Vendor Integration) Operational
POS Integrations (DSS Polling) Operational
API Operational
Bank Integration Operational
Mobile App Operational
Classic Operational
R365 Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Ad Hoc Operational
My Reports Operational
Automated Report Distribution Operational
Custom Financials Reporter Operational
FYIsoft Operational
Check & Invoice Printing Operational
90 days ago
100.0 % uptime
Today
R365 Intelligence Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 16:55 PDT
Update - We are continuing to monitor for any further issues.
Jul 19, 07:18 PDT
Update - Microsoft Azure updated their status post (https://azure.status.microsoft/en-us/status/history/ then expand July 18) to give information on the cause of the incident and communicated that a majority of their services are now recovered. R365 application may still experience some latency as our systems work to catch up and there may be a delay in DSS and some report data. We are continuing to monitor our system as we return to full operational capacity.

R365 application is also recovered from the Crowdstrike outage, and we are continuing to monitor and verify all infrastructure has healed completely and there is no residual impact.

Jul 19, 06:56 PDT
Update - We are continuing to see recoveries from Azure's outage across our application. Azure has stated that the majority of services are fully recovered, however some services are still impacted and we may still receive intermittent HTTP 500-level response codes, experience timeouts or high latency. Microsoft Azure's status post indicates their incident is still active. We are continuing to monitor Azure's status updates and are actively monitoring the state of our platform.

We were additionally impacted by the Crowdstrike outage which caused unexpected reboots, machines crashing and being unable to stay online. Our team is also working to mitigate these issues

Jul 19, 04:23 PDT
Monitoring - We are beginning to see some recoveries. We are continuing to monitor and verify all resources are fully operational. There may still be intermittent issues and/or degraded performance at this time
Jul 18, 19:42 PDT
Update - Update from our Cloud Service Provider: We’ve determined the underlying cause and are currently applying mitigation. We will start to see incremental recovery in next 90 minutes. We will continue to provide updates as they are available.
Jul 18, 18:43 PDT
Update - Our Cloud service provider is currently experiencing an outage that has impacted all R365 customers ability to access their database. Our engineers are monitoring the status of this issue with our Cloud Service provider, and we will provide updates as they are available.
Jul 18, 18:19 PDT
Update - Our Cloud service provider is currently experiencing an outage that has impacted all R365 customers ability to access their database. Our engineers are monitoring the status of this issue with our Cloud Service provider, and we will provide updates as they are available.
Jul 18, 17:22 PDT
Identified - Our Cloud service provider is currently experiencing an outage that has impacted all R365 customers ability to access their database. Our engineers are monitoring the status of this issue with our Cloud Service provider, and we will provide updates as they are available.
Jul 18, 15:53 PDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.