Resolved -
9/17/2024: At 1:30am PST, an issue was identified that prevented the import of the Daily Sales Summary. At 5:15am PST, the issue was resolved we then began to see recovery along with a downward trend in missing DSS's. At 8:30am PST, our system was fully stabilized.
Sep 17, 11:17 PDT
Resolved -
The connectivity issues have been resolved. Microsoft Azure cleared the issue on their end and customers have confirmed service is restored.
Sep 12, 07:21 PDT
Monitoring -
At 5am PST we became aware of connectivity issues being reported . The issue is affecting customers using AT&T for network connection. Microsoft Azure is aware and their status page can be viewed here: https://azure.status.microsoft/en-us/status . We recommend using an alternate ISP for internet connection in the interim. We will continue to provide updates as we receive them from Microsoft Azure.
Sep 12, 06:26 PDT