Outages Reported

Incident Report for Restaurant365

Resolved

At this time, we consider the matter resolved. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

Posted Feb 13, 2023 - 13:41 PST

Monitoring

At this time, all reported outages have been restored. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

Our Engineering team will continue to monitor the network to ensure continued performance integrity.

Posted Feb 13, 2023 - 12:25 PST

Identified

Our Engineering team has verified a network disruption that has now stabilized. We are beginning to see service recovery for affected customers, but we are continuing to diagnose and monitor.

Posted Feb 13, 2023 - 11:57 PST

Investigating

We have received reports of outages affecting some of our customers. Our Engineering team is currently investigating the issue as a top priority. We will post updates here as they become available.

Posted Feb 13, 2023 - 11:26 PST

This incident affected: Website (Customer Databases).