Multi-Instance Switching

Incident Report for Restaurant365

Resolved

We have seen no further issues with Multi-Instance Switching. If you experience an issue with the feature, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

Posted Aug 02, 2022 - 11:07 PDT

Monitoring

At this time, Multi-Instance Switching access has been restored and we are monitoring performance. If you are still experiencing access issues, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

Posted Aug 02, 2022 - 07:48 PDT

Identified

Our Engineering team has identified the cause of the issue and is currently working on a fix.

Posted Aug 02, 2022 - 06:51 PDT

Investigating

Customers that use Multi-Instance Switching are reporting an inability to access the feature. We are currently investigating and will update this page as more details become available.

Posted Aug 02, 2022 - 06:39 PDT

This incident affected: Website (Customer Databases).