Database Availability Disruption

Incident Report for Restaurant365

Resolved

This incident has been resolved.

Posted Apr 01, 2021 - 21:22 PDT

Identified

Our upstream provider is experiencing a DNS disruption that is affecting a larger segment of the internet. At this time, we're seeing some service recovery and expect further recovery soon.

Posted Apr 01, 2021 - 15:11 PDT

Investigating

We are receiving reports that some databases are inaccessible. Our upstream provider is aware of the issue and is investigating as a top priority. We will deliver updates here as they become available.

Posted Apr 01, 2021 - 15:00 PDT

This incident affected: Website (Customer Databases).